Sunrise Senior Living

Accelerating Excellence by  "DOING" What "Most People Don't" 

 
 

“Bart took the time to interview key players from our company, discovering our Theme and how we were tying that into the week. Then you went one step further by weaving it into your content, creating a connection between your message and our Theme.  I’m not sure we’ve ever had a Key note Speaker to it so seamlessly and eloquently before.

“What most people don't do, Bart does.

“I met Bart several years ago pre-covid at an event in Santa Barbara. We have managed to keep in touch despite each of us moving on to new roles and living in different parts of the country. Bart is a master at connecting with people and at making everyone in the room feel welcomed and seen! He has graciously joined a few of my sales calls this year and provided some great food for thought that my team has fully embraced.I could not recommend anyone more highly than I can recommend Bart to provide a very topical and thought provoking presentation for your team!”

"Bart presentation, style and message were engaging and thought provoking. The feeling was that of being “spoke to” and not “talked at”, as many speakers tend to do, it was wonderful change of pace and something I believe so many people would well to and believe this group will be thinking about it for some time.  Thank you so much for the note and thank YOU for everything you did for the group. It was just fantastic an enjoyed working with you all in the process leading up to the date."

 

“Bart delivered a set of engaging and insightful presentations for our community of business event professionals and supplier partners. It has been a long time since I’ve seen a speaker connect with an audience the way Bart did - he has a gift of engaging through sharing relatable and compelling stories and provides clear takeaways you can put into practice right away.”

 

"I cannot thank you enough for what you did for our team.  Even though I’ve always known how talented you are, you still managed to impress me. The work you put in before the meeting and your presence throughout the three days made a world of difference.   

You took the time to understand our business, supported my vision for the Strategic Leadership Team, and brought invaluable insights that propelled us forward beyond what we could have achieved alone. 

The team continues to use "Most People Don’t..." in their subject lines to recognize others, and many are already adopting this within their own teams. 

I greatly value our friendship and am particularly grateful for how you are helping me and my team become better leaders, bring out the best in others, and most importantly, be better humans."

Topic: “Status Quo or Status GROW?"

 

(Accelerating Service Excellence for Residents and Each Other; by DOING what "Most People Don't")

 

Based on our conversation, you shared a few trends and issues that this presentation will address and solve. 

1. Staffing Issues- 1/3 employees will be leaving their jobs in the next 12 months (a study by PWC).  Bart shares a "G.O.A.T." approach that is proven to RETAIN and ENGAGE your team.  Every interaction with an employee becomes an opportunity for engagement. 

2. Service Excellence consistency and surpassing resident satisfaction.  Learn his stories about "Becky Extra" and her efforts to exceed expectations. Why "observe, anticipate, and over-deliver" is a game changer and how to apply it. 

3. Need for Differentiation in the competitive landscape by creating opportunities for "mission" stories. By "doing" what "Most People Don't", your colleagues will learn to execute and tell "stories, not snories" to stand out above the competition. 

4. Creating the mindset of a CEO for each community.  Methods to share G.O.A.T LEADERSHIP and way to ensure your senior leaders act like "Geese not Buffalos"

In this captivating workshop, Bart Berkey, Founder of Most People Don’t, will delve into the heart of the passion points and pain points of Sunrise Senior Living. By intertwining his powerful message with practical insights, Bart will inspire your audience to recognize and seize untapped opportunities.

Audience Takeaways:

  • A G.O.A.T. Approach for leading, retaining, and engaging teams.
  • Service Excellence and Surpassing Resident Satisfaction
  • Differentiation in the Competitive Landscape
  • CEO Mindset for Community Leaders

Overall, Bart's workshop will inspire your employees by addressing passion points and pain points specific to Sunrise Senior Living.  Practical insights will empower participants to seize untapped opportunities and drive positive change within their communities.

CONTACT BART  

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