Bart Berkey 

Former Ritz-Carlton Global Executive, Recruiter, Sales & Service Trainer, Viral TEDx Speaker, Author, Podcast Host, Founder of "Most People Don't"

Why Bart Berkey Is Uniquely Qualified to Speak to Hospitality Companies:

  1. Deep Industry Roots:
    With 16 years at The Ritz-Carlton, Bart doesn’t just understand luxury hospitality—he lived it. He helped set the standard for service excellence, employee engagement, and guest loyalty at one of the most respected brands in the world. In addition, he spent 10 years with Hyatt Hotels and several DMO's. 

  2. Proven Success Across Brands:
    Bart has trained and consulted for leading hospitality organizations including Marriott, Davidson Hotels, Sage Hospitality, Quorum Hotel Group, Hilton, Hard Rock Hotels, Even Hotels, MGM Hotels, Wynn, Accor, B.F. Saul Hospitality, and many more. He adapts to diverse service models—from boutique to large-scale properties.

  3. From Sales to Service to Storytelling:
    Bart connects both sides of the business: driving revenue through high-performing sales strategies and elevating the guest experience through emotional intelligence, overdelivery, and storytelling. He’s led sales teams, coached GMs, and inspired frontline associates alike.

  4. Real-World Application, Not Theory:
    Bart’s frameworks—like KINDNESS, CRISP storytelling, and PEAK CARE—are designed for immediate application. He brings tactical tools and emotionally resonant stories that teams remember and use the next day.

  5. Entertainment + Group Travel Expertise:
    From training luxury travel sellers to partnering with experience-based venues like F1 Arcade and premium club teams, Bart understands what today’s customers and guests truly expect—and how to deliver it consistently.

  6. Relatable, Memorable, Actionable:
    Bart’s talks don’t just inspire—they stick. With humor, humility, and powerful storytelling, he gives hospitality teams the mindset and methods to create connection, exceed expectations, and move from “Now to Next.”

 IHG Hotels

 

Wynn Las Vegas

 

Leidos

 

Davidson Hotel Group

 

Bart's top 2% Podcast Clip: Co-Founder of Ritz-Carlton, Horst Schulze

 

Client Endorsements

The Ritz-Carlton Hotel Company 

Ranked as the BEST and MOST HIGHLY REQUESTED Sales Trainer for Ritz-Carlton and Marriott Luxury Brands.

"The BEST training I've attended in my 20+ years in the industry"

"This shows the commitment our company is making in ME"

"Perfect 100% FACILITATION RANKING for 15 out of 16 years of training"

"Bart is the MOST Effective Sales Trainer we've ever worked with..."

Wynn Las Vegas - Sales Kickoff

 "We invited Bart to join us for our recent kickoff and we all thoroughly enjoyed his presentation! In a short period of time, Bart immersed himself with our team and into our culture. The past few years have been crazy for everyone and we wanted to start this year with an uplifting and positive message…and Bart really delivered!! He’s engaging and funny, and very passionate about helping people find ways to be better in life, both personally and professionally. ”

-Ms. Chris Flatt, EVP- Wynn Las Vegas and Encore

Liberty Mutual Insurance  

“Bart recently led a program for my team. He partnered with us to really target the content and deliver dynamically - effectively using storytelling to help people make deeper connections to the message. Bart also layers in unexpected elements, which most people don't (pun intended), and his session was rated by the audience as the one that provided the most value out of the entire event. Versatile, above-and-beyond, and impact!" 

-Katrina Kent, Vice President, Liberty Mutual Insurance 

Leidos

"Thank you so much for helping us end our 2.5 day offsite with a bang. Your presentation was exactly what the team needed. We are using much of your phrases in our daily conversations. 

Your energy was contagious. I am also really enjoying the book and plan to share with the team." 

-Colleen Nicoll- Vice President 

Marriott Vacations Global Summit 

 “It was our pleasure to host Bart Berkey as our Keynote Speaker at our recent Leadership Conference. Bart did his homework on our organization and culture and customized his stories to our organizational needs. Bart was incredibly engaging with the audience, kept high energy with his storytelling, and was very passionate about the betterment and success of our attendees- both personally and professionally. I really loved the “Pushing the Button '' and “Be Bamboo” stories! Thank you, Bart, for your positive energy and starting our conference out on a high note!”

-Jane Berg, Regional Vice President, Vacation Ownership- Resort Operations Americas, West

Vayner Media (Gary Vee's Co.)

“Bart thinks differently based on his ability to “observe, anticipate, and over-deliver” which may come from his past Ritz-Carlton Leadership roles. His storytelling is remembered more than data and enables betterment for organizations and individuals. Bart leads with authentic heartfelt emotion to touch upon the hearts and minds of individuals, so they FEEL moved to take action and do good for themselves and others.”

-Claude Silver, Chief Heart Officer

PCMA - Sales and Partner Training

 "Bart delivered a set of engaging and insightful presentations for our community of business event professionals and supplier partners. It has been a long time since I’ve seen a speaker connect with an audience the way Bart did - he has a gift of engaging through sharing relatable and compelling stories and provides clear takeaways you can put into practice right away.”

-Meredith Rollins, Chief Community Officer, PCMA & Executive Director, PCMA Foundation

Guest Supply (Sysco)

National Sales Conference

 "You made a wonderful impression with your style, content and relatability to our Team.

-You took the time to interview key players from our company, discovering our Theme and how we were tying that into the week. Then you went one step further by weaving it into your content, creating a connection between your message and our Theme. I’m not sure we’ve ever had a Key note Speaker to it so seamlessly and eloquently before. 
-From a pure visual and audio perspective, your presentation was big, easy to see and entertaining. And your “stories” were easier to receive and understand than other style types.
-You jumped right in, engaging the audience, enticing us to lean forward in our seats from the get-go."

-Phil Traywick, Vice President, Field Sales, Guest Supply

 

CONTACT US 

Email Bart