ASTA Northeast Region Travel Excellence Summit 2025

This interactive keynote and workshop is designed to inspire travel advisors to break away from the norm—because as my "most people don't" philosophy suggests, too many in our industry settle for mediocrity rather than truly elevating their service. Attendees will learn how to over-deliver for their clients, themselves, and their teams, setting themselves apart in an industry where most people don't take that extra step.

Through engaging storytelling, real-life examples, and practical strategies, this session emphasizes the importance of personal accountability and encourages a shift towards the "do better, feel better, get better" mindset. Participants will leave with tangible tools—worksheets, checklists, and memorable techniques—that will help them form lasting habits, ensuring continued growth and success long after the conference ends.

Key Takeaways:

1. Over-Delivery as a Competitive Edge:
   Learn why going above and beyond—because most people don't—is essential for standing out in the travel industry.

2. Tangible Tools for Lasting Change:
   Walk away with practical worksheets, checklists, and actionable strategies to embed the habit of over-delivering in your daily work.

3. The "Do Better, Feel Better, Get Better" Mindset:
   Adopt a growth mindset focused on continuous self-improvement that boosts both personal satisfaction and professional success.

4. Power of Storytelling and Real-Life Examples:
   Understand key principles through engaging stories and case studies that illustrate how small, thoughtful actions create big impacts.

5. Kindness and Accountability as Core Values:
   Embrace the philosophy of "most people don't" by integrating acts of kindness and personal accountability into your service, transforming your client interactions and building stronger relationships.

Motivation and Inspiration that is different... and better (Most People Don't).

Bart Berkey, former Ritz-Carlton Global Executive, author, and Top 2% Podcast Host knows how to inspire groups to EXCEED even their own EXPECTATIONS.

His achievements include being named "The Best Luxury Keynote Speaker & Podcast Host" and "Keynote Speaker of the Year." He was also nominated by Forbes for their "Next 1000" list, celebrating influential entrepreneurs and start-ups across America and he received recognition as one of the "Top 25 Most Extraordinary Minds in Sales and Marketing." His name also appears as #22 on the TOP 100 PERSONAL DEVELOPMENT SPEAKERS behind Mel Robbins, James Clear, and Jay Shetty. He is a graduate of Penn State University, grew up in Pittsburgh, and lives in the Washington, DC area with his wife.

Bart’s presentational style utilizes two unique approaches to enable quicker learning and better retention.
1. He is a storyteller. Individuals remember stories 22x more than data.
2. Mnemonics. Acronyms that are customized and designed specifically for your group’s needs.

Based on your OBJECTIVES, Bart will customize messaging relating to your NEEDS.

He will pull from stories that have defined excellence from his observations and include clips from his TOP 2% PODCAST of the greatest leaders of this generation.  

He engages audience like no other.  His audience is with him in the journey, and they contribute to the conversation. They are included to make the message even MORE MEANINGFUL.

Thousands of companies endorse him. He will exceed your expectations.