More Than Nice;

The Power of KINDNESS

The hospitality world is not easy. There are so many people to please... clients, guests, ownership groups, management companies, colleagues, providers, suppliers, and bosses.  We are all busy. You are extremely focused on your tasks. 

Might we forget to “look up and look out?”  Do we sometimes jump too quickly at responses, frustrations, and questions?  Are there ways that we can implement more kindness by noticing, anticipating, and overdelivering for others?

These roles require soft skills, like empathy, active listening, and collaboration, which all can be encapsulated into one major initiative called "KINDNESS."   

Join us on a heartfelt journey into the transformative power of kindness.  KINDNESS is the answer to SERVICE ENHANCEMENT, EMPLOYEE ENGAGEMENT, CLIENT RESULTS, AND PERSONAL HAPPINESS.

There is application and benefit to EVERYONE using this approach to enhance KINDNESS.

      -One act of KINDNESS per day for 7 days, increases personal happiness by 8%

      -Kindness increases employee engagement and helps productivity

      -Customer satisfaction, revenue, and referrals all increase with ORGANIZATIONS that focus on KINDNESS.

Through personal stories and real-life moments, we'll explore how choosing kindness over being right can create profound connections and lasting impacts in both our personal and professional lives. 

Motivation and Inspiration that is different... and better (Most People Don't).

Bart Berkey, former Ritz-Carlton Global Executive, author, and Top 2% Podcast Host knows how to inspire groups to EXCEED even their own EXPECTATIONS.

His achievements include being named "The Best Luxury Keynote Speaker & Podcast Host" and "Keynote Speaker of the Year." He was also nominated by Forbes for their "Next 1000" list, celebrating influential entrepreneurs and start-ups across America and he received recognition as one of the "Top 25 Most Extraordinary Minds in Sales and Marketing." His name also appears as #22 on the TOP 100 PERSONAL DEVELOPMENT SPEAKERS behind Mel Robbins, James Clear, and Jay Shetty. He is a graduate of Penn State University, grew up in Pittsburgh, and lives in the Washington, DC area with his wife.

Bart’s presentational style utilizes two unique approaches to enable quicker learning and better retention.
1. He is a storyteller. Individuals remember stories 22x more than data.
2. Mnemonics. Acronyms that are customized and designed specifically for your group’s needs.

Based on your OBJECTIVES, Bart will customize messaging relating to your NEEDS.

He will pull from stories that have defined excellence from his observations and include clips from his TOP 2% PODCAST of the greatest leaders of this generation.  

He engages audience like no other.  His audience is with him in the journey, and they contribute to the conversation. They are included to make the message even MORE MEANINGFUL.

Thousands of companies endorse him. He will exceed your expectations. 

In this engaging presentation, we'll cover these KEY LEARNINGS:

*The critical role of kindness in leadership and talent development, and how it can reshape organizational culture

*Real-life examples and personal experiences that illustrate the magic of small acts of kindness

*Interactive discussions on overcoming challenges with empathy and resilience

*Practical strategies to integrate kindness into everyday professional practices, enhancing happiness and collaboration

*Inspirational reflections on the power of inclusivity and over-delivering in service (to each other, to ourselves, and to our clients/stakeholders)

*Discover how spreading kindness can lead to a brighter, more connected world and inspire you to cultivate a culture of kindness within your own organizations.

Let’s move beyond niceness and truly embrace the power of kindness to uplift and inspire those around us.