Kaye Gitibin & Go Rentals — Most People Don't
For Kaye Gitibin & Go Rentals

Kaye, thank you.

Two conversations. One clear vision.

 
Kaye Gitibin & Go Rentals — Most People Don't
A Note From Bart

Kaye,

Two podcasts. One in-person visit. And I'm still thinking about everything you shared.

"We are a yes company in a no industry."

That's the line I keep coming back to. Most car rental companies are in the business of renting cars. You and your brother Kavous built a business that delivers hospitality on wheels. There's a difference. Anyone who's ever waited in a line at a commercial counter knows the difference.

What stood out even more was the why behind it. Your mother throwing a red carpet for guests in your home. Cooking what they wanted, not what was easy. That's where Go Rentals came from. That's why your team across 310+ locations treats every guest like family. You can't fake that. You inherited it, you protected it, and you've spent 30 years building a company around it.

The Van Cleef bracelet story. The orange G-Wagon. The slogan "If the guest has to wait for us, the car is complimentary." Car-cierge. From impressed to obsessed. These aren't slogans. They're the operating system.

Terri and I are grateful you said yes — twice. And grateful for the conversations that came with it.

— Bart

Where We Meet

Same operating system. Different industries.

Go Rentals
Most People Don't
Hospitality on wheels
Hospitality on stages
Car-cierge
Humanality™
"Yes company in a no industry"
"Most people don't, but YOU do"
Ritz-Carlton DNA
16 years of Ritz-Carlton DNA
From impressed to obsessed
Notice. Anticipate. Overdeliver.
Surround yourself with different thinkers
Release to rise
Looking Ahead

A few ways our brands could build something bigger.

Not a pitch. A possibility menu. Pulled from things we already talked about, and a few that came to mind after.

LOOKING FORWARD TO OUR CALL NEXT WEEK
JULY 6TH | 1:30 PT

Grateful you said yes, twice. Please pass my regards to Kavous.

— Bart

You're Doing Great, Kaye.

(if you need to hear it again, you know where to find me)