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Keynote speaker Bart Berkey with an event attendee at the Blood Centers of America conference reception.
"Not my section. Not my job." How an attendee turned around bad service to make a difference. service

(Thank you to Kelly Bishop, Sr. Director Experienc...

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Blood centers of america, with Bart Berkey on stage as Keynote Speaker
I Pressed Play Anyway: AI, Humanality & the Generosity Crisis humanality

I pressed play anyway.

I had never seen the video...

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Traveler being warmly welcomed inside a busy airport terminal, illustrating the lost art of the warm welcome in leadership.
Be Where You're Feet Are. humanality personal development

Be Where Your Feet Are.

Written By

...
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Two men having a serious conversation indoors during a discussion about parenting, communication, and the impact of seven important words taught to children
She taught our kids seven words. humanality

My wife has a gift that I have always admired.

When...

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Two speakers recording a podcast episode in a studio labeled “Office Hours with David Meltzer,” sitting behind microphones and discussing personal development
You don't need to live like that. mindset and growth

I was 12 years old the first time it happened.

I wa...

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A speaker holding a microphone and addressing a seated audience during a small indoor event or workshop
I didn't order this. service

I walked in the door Wednesday night tired and rea...

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